Incident management system

Description: All emergency situations are flocking to IMS. From the burned-out light bulb to the fire. Any employee can quickly register an incident via phone, tablet, computer, attach a photo. And then the procedure for prioritizing, assigning a responsible person and eliminating an emergency situation is included.
What else it can do:
  • Integrate with any external systems.
  • Work from cloud or from data center.
  • Linking incidents to event objects or zones inside objects.
  • Pre-configured frequently used incidents with response regulations.
  • There are not only those responsible, but also involved.
  • You can select the entire structural division as the responsible person.
  • The mechanism of instructions within the incident.
  • Algorithm for automatic escalation, prioritization, and assigning a responsible person.
  • Graphs and charts.
Technologies we use:
  • Database: PostgreSQL
  • Language: Go, Node.js, PHP
  • Front-end: JavaScript, HTML,CSS
  • Framework: HarmonyOS
Major castomers: Astana EXPO-2017, Kazan WorldSkills-2019
Why are they using our IMS: Organizing committees of major events do not use "box" products due to the impossibility of modifying them to fit their needs. A complex organizational structure of the organizing committee must be implemented in the incident management system. The system should have automated procedures for responding to various types of incidents.

IMS significantly reduces the time to respond to an incident and the time to eliminate its consequences.